Our Guarantee

Aurablue electric offers an experienced, skilled team. Our customers gain quality, efficiency, and on-schedule performance, well supported by our administration team. We believe in our work and are proud to offer a lifetime guarantee on all workmanship.

Our team provides care, skill and technical knowledge. We discuss the scope of works prior to starting, including the intended results and any possible challenges that may arise. All steps are taken to avoid loss or damage.

Ourservice and products are compliant, safe and fit for purpose. We complete the works within a reasonable timeframe.

We support consumer guarantees on our products and services.

Consumer guarantees do not apply in certain circumstances. We love serving you even if you change your mind. Additional costs may be passed on if you received what you asked for but simply changed your mind, decided you did not like the purchase or a fault was experienced in any materials supplied by you. We can’t replace products if misusecaused a fault or if we made you aware of the disadvantages or faults of a product prior to installation. Sometimes a serviceasked for is against the better judgment of our team or you were unclear about what you wanted. In these cases we cannot warranty our time or materials to correct the outcome (Consumer guarantee 2011).